The Five Dysfunctions of a Team
A Leadership Fable, 20th Anniversary Edition
Summary:
The book presents a model of five core dysfunctions that can cripple teams: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Through a fable about a struggling Silicon Valley firm, it illustrates how these dysfunctions manifest and provides practical strategies for overcoming them to build cohesive and effective teams.
Key points:
1. Lack of Trust: Team members are unwilling to share their mistakes and weaknesses, preventing trust-building.
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