The Truth About Employee Engagement
A Fable About Addressing the Three Root Causes of Job Misery
Summary:
The book presents a fable about a CEO who turns around a struggling company by tackling the three fundamental causes of job dissatisfaction: anonymity, irrelevance, and immeasurement. Through the narrative, it offers practical advice on how leaders can engage their employees by ensuring they feel understood, appreciated for their work's impact, and able to assess their own progress.
Key points:
1. Anonymity: Lencioni says employees feel unhappy when they feel unknown by their leaders. Leaders should know their employees personally to boost engagement.
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