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Hundred Percenters

Challenge Your Employees to Give It Their All, and They'll Give You Even More, Second Edition
Summary:

The book provides managers with strategies and techniques to inspire employees to reach their full potential and deliver exceptional performance. It emphasizes the importance of setting clear expectations, providing effective feedback, and fostering an environment that motivates team members to exceed their own limitations.

Key points:

1. Leadership Emotional Intelligence (LEI): Murphy stresses LEI's role in understanding emotions to create a supportive work environment, leading to better employee engagement and performance.

2. The Challenge Model: A leadership framework for motivating employees through clear, supportive, and accountable goal-setting to encourage peak performance.

3. Hard Goals: Murphy suggests setting goals that are Heartfelt, Animated, Required, and Difficult to boost motivation and engagement beyond traditional SMART goals.

4. Feedback and Communication: Regular, constructive feedback and open communication are essential for employee growth and a sense of ownership in their work.

5. Accountability and Recognition: Fair accountability and celebrating achievements are key to maintaining motivation and a culture of excellence.

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