Driving Fear Out of the Workplace
Creating the High-Trust, High-Performance Organization
Summary:
The book explores how fear can undermine the productivity and creativity of employees in an organization, and provides strategies for building a culture of trust. It offers practical advice and real-world examples on how to identify fear-based behaviors, communicate effectively, and foster an environment that encourages risk-taking and innovation.
Key points:
1. Psychological Safety: Emphasize a work environment where employees can speak up without fear of negative consequences, fostering trust and open communication.
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