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Mastering Civility

A Manifesto for the Workplace
Summary:

The book provides an in-depth look at the detrimental effects of incivility in the workplace and offers practical strategies for fostering respect and creating a more civil work environment. It includes research-based insights, real-world examples, and actionable tips for individuals and organizations to improve interactions and enhance workplace culture.

Key points:

1. Civility's Role: Civility is key for a successful workplace, boosting teamwork and productivity while reducing stress and toxicity.

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