Summary:
The book examines the detrimental impact of petty behavior on workplace culture and productivity, offering insights into why such behavior occurs. It provides strategies and tools for leaders and employees to identify, address, and eliminate pettiness to foster a more positive and effective work environment.
Key points:
1. Pettiness Harms Business: Workplace pettiness lowers morale, increases staff turnover, and hurts productivity, impacting profits.
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