Summaries of books about Business & Finance:
Rebound
A Proven Plan for Starting Over After Job Loss
Martha I. Finney
The book provides practical advice and a step-by-step plan for individuals to recover from job loss and navigate the emotional and professional challenges it brings. It includes strategies for self-assessment, networking, resume writing, and interview techniques to help readers regain employment and move forward in their careers.
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Reinvent
A Leader's Playbook for Serial Success
Fred Hassan
The book provides insights and strategies for leaders to continuously adapt and succeed in the ever-changing business landscape, drawing on the author's extensive experience in transforming underperforming companies into market leaders. It offers practical advice on leadership, culture building, and the importance of staying customer-focused to drive innovation and growth.
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China's Mobile Economy
Opportunities in the Largest and Fastest Information Consumption Boom
Winston Ma
The book explores the rapid growth of China's mobile economy, examining how mobile technology has transformed consumer behavior, business models, and market structures. It delves into the opportunities and challenges presented by this digital revolution, including case studies and insights into innovation, investment, and the regulatory landscape.
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The Guaranteed Customer Experience
How to Win Customers by Keeping Your Promises
Jeff Toister
The book provides a framework for businesses to deliver a consistent and reliable customer experience by focusing on keeping promises made to customers. It offers practical strategies and real-world examples to help organizations create systems that ensure customer satisfaction and loyalty through dependable service delivery.
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Wired and Dangerous
How Your Customers Have Changed and What to Do About It
Chip R. Bell|John R. Patterson
The book explores the shift in customer behavior and expectations in the digital age, emphasizing that customers are more informed, networked, and demanding than ever before. It provides strategies and insights for businesses to adapt their customer service practices to meet the needs of these empowered and 'wired' consumers, ensuring loyalty and competitive advantage.
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Love It, Don't Leave It
26 Ways to Get What You Want at Work
Beverly Kaye|Sharon Jordan-Evans
The book provides readers with a practical guide to career development and job satisfaction, offering 26 strategies to help employees take charge of their professional lives and find fulfillment in their current positions. It encourages proactive engagement with one's work environment through actionable advice on topics such as asking for feedback, seeking opportunities for growth, and balancing personal and professional goals.
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Leading Self-Directed Work Teams
Kimball Fisher
The book serves as a guide on how to effectively manage and empower self-directed work teams, providing strategies for fostering collaboration, accountability, and productivity without traditional hierarchical oversight. It includes practical advice, case studies, and tools for leaders to develop team member skills, build trust, and create an environment where autonomous teams can thrive and deliver results.
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Getting to Resolution
Turning Conflict Into Collaboration
Stewart Levine
The book provides a framework for resolving conflicts by shifting from adversarial approaches to collaborative problem-solving methods. It outlines practical strategies and tools for effective communication, negotiation, and creating mutually beneficial agreements in personal and professional relationships.
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You Lead
How Being Yourself Makes You a Better Leader
Minter Dial
The book emphasizes the importance of authenticity and self-awareness in leadership, arguing that embracing one's unique personality and values can enhance leadership effectiveness. It provides insights and practical advice on how to align personal and organizational goals, foster a culture of trust, and lead with empathy and emotional intelligence.
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Taking Charge of Change
How Rebuilders Solve Hard Problems
Paul Shoemaker
The book provides insights and strategies for leaders and change-makers facing complex challenges, offering practical guidance on how to navigate and drive positive change in organizations and communities. It includes case studies and interviews with successful leaders to illustrate the principles of rebuilding and problem-solving in various contexts.
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