Summaries of books about Business & Finance:
Bridging Organization Design and Performance
Five Ways to Activate a Global Operation Model
Gregory Kesler|Amy Kates
The book provides a framework for executives and practitioners to align complex global operations with business strategy, emphasizing the integration of organizational design and performance. It outlines five practical approaches to activate and sustain a global operating model through detailed case studies, tools, and methodologies for effective implementation.
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How Not to Sell
Why You Can't Close the Deal and How to Fix It
Mike Wicks
The book provides insights into common sales mistakes and misconceptions that prevent successful deal closures. It offers practical advice and strategies for improving sales techniques, building better customer relationships, and enhancing overall sales performance.
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The Power of We
Succeeding Through Partnerships
Jonathan M. Tisch|Karl Weber
The book explores the importance of collaboration and partnerships in the business world, illustrating how forging strong relationships with stakeholders, customers, and the community can lead to success. It provides insights and practical advice on how to build and maintain these partnerships, drawing on real-world examples and the author's own experiences.
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The Orderly Conversation
Dale Ludwig|Greg Owen-Boger
The book provides a fresh perspective on business communication, emphasizing the need for structured yet flexible interactions that adapt to the needs of the moment. It offers practical advice and techniques for improving presentation skills, engaging audiences, and achieving desired outcomes in a corporate setting.
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Positively Outrageous Service
How to Delight and Astound Your Customers and Win Them for Life
T. Scott Gross|Andrew Szabo|Michael Hoffman
The book provides a guide to delivering exceptional customer service that exceeds expectations and creates memorable experiences, aiming to turn customers into loyal advocates. It offers practical strategies, real-world examples, and actionable tips for businesses to differentiate themselves through unique, surprising, and delightfully outrageous service.
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The Customer-Driven Culture
A Microsoft Story: Six Proven Strategies to Hack Your Culture and Develop a Learning-Focused Organization
Travis Lowdermilk|Monty Hammontree
The book explores the transformation of Microsoft's corporate culture towards a more customer-centric approach, detailing six strategies that emphasize continuous learning and adaptability to customer needs. It provides insights into fostering a collaborative environment where employee growth and customer feedback drive innovation and success.
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Leading with Empathy
Understanding the Needs of Today's Workforce
Gautham Pallapa
The book provides insights and strategies for leaders to cultivate empathy within their organizations, emphasizing the importance of understanding and addressing the diverse needs of modern employees. It offers practical guidance on creating inclusive, supportive work environments that foster collaboration, innovation, and employee well-being.
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Warren Buffett Wealth
Principles and Practical Methods Used by the World's Greatest Investor
Robert P. Miles
The book explores the investment strategies and philosophies of Warren Buffett, delving into his approach to value investing, stock selection, and portfolio management. It also provides practical advice and insights on how to apply Buffett's methods to personal investment decisions and build long-term wealth.
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The Collaboration Challenge
How Nonprofits and Businesses Succeed through Strategic Alliances
James E. Austin
The book provides a comprehensive guide on how nonprofits and businesses can form and manage strategic alliances to achieve mutual goals and amplify their impact. It offers practical frameworks, real-world examples, and insights into the dynamics of successful partnerships, emphasizing the importance of collaboration between sectors.
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Show the Value of What You Do
Measuring and Achieving Success in Any Endeavor
Patricia Pulliam Phillips|Jack J Phillips
The book provides a framework for demonstrating the value of various projects and initiatives by outlining methods for measuring success and impact. It offers practical tools and techniques for quantifying outcomes, aligning them with organizational goals, and communicating the results to stakeholders.
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