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House of Lies

How Management Consultants Steal Your Watch and Then Tell You the Time
Summary:

The book is a satirical exposé of the management consulting industry, revealing the often dubious practices consultants use to justify their high fees and influence over business decisions. It provides an insider's perspective on the tactics employed to manipulate data, manufacture need, and create dependency on consulting services.

Key points:

1. Illusion of Expertise: Kihn reveals that management consultants often seem more knowledgeable than they are, using confidence to mask their actual understanding.

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