Rethinking Retention in Good Times and Bad
Breakthrough Ideas for Keeping Your Best Workers
Summary:
The book presents innovative strategies for improving employee retention by addressing the root causes of turnover and fostering stronger engagement. It offers practical tools and methods for managers to build trust with their employees, personalize retention plans, and measure the effectiveness of their retention initiatives.
Key points:
1. Engagement for Retention: Finnegan stresses that engaging employees is crucial for retention. It's about making them want to stay by meeting their needs, providing purposeful work, acknowledging their efforts, and connecting them to the company's objectives.
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