Changing How the World Does Business
Fedex's Incredible Journey to Success - The Inside Story
by:
Roger Frock
Summary:
The book provides an insider's account of FedEx's early days, detailing the company's innovative approach to overnight delivery and the challenges it overcame. It offers insights into the leadership of founder Fred Smith and the strategic decisions that transformed the logistics and delivery industry.
Key points:
1. FedEx thrived by innovating in customer service, with Fred Smith's idea for overnight delivery and features like package tracking setting industry standards.
Books similar to "Changing How the World Does Business":
FedEx Delivers
Madan Birla
Big Brown
Greg Niemann
Flying High
James Wynbrandt
The Maverick and His Machine
Kevin Maney
American Icon
Bryce G. Hoffman
Ford Tough
David Magee
The Southwest Airlines Way
Jody Hoffer Gittell
From .com to .profit
Nick Earle|Peter G. W. Keen
Charles Schwab
John Kador
My Life and Work
Henry Ford