Above the Line
How to Create a Company Culture that Engages Employees, Delights Customers and Delivers Results
Summary:
The book provides insights into fostering a positive organizational culture that motivates employees, satisfies customers, and achieves business goals. It offers practical strategies and real-world examples for leaders to cultivate an environment that promotes engagement, accountability, and performance.
Key points:
1. Above the Line Behavior: Henderson's concept promotes positive company culture through ownership, accountability, and solution-focused actions.
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