Make Difficult People Disappear
How to Deal with Stressful Behavior and Eliminate Conflict
by:
Monica Wofford
Summary:
The book provides strategies for understanding and managing challenging interpersonal relationships, particularly in the workplace. It offers insights into different personality types and practical techniques for reducing conflict and improving communication with difficult individuals.
Key points:
1. Learn about personality types to better handle difficult people. Use tools like the CORE Profile to understand yourself and others for improved communication.
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