Working with Difficult People
Handling the Ten Types of Problem People Without Losing Your Mind
Summary:
The book provides strategies for dealing with ten common types of challenging colleagues, from bullies and complainers to indecisive and overly critical individuals. It offers practical advice on how to communicate effectively, set boundaries, and manage conflicts in the workplace to maintain professional relationships and a positive work environment.
Key points:
1. Recognize Difficult People: Identify ten types like Bullies and Complainers to handle them better.
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