Summaries of books about Business & Finance:
The Street Savvy Sales Leader
Mark Welch
The book provides guidance on building and leading high-performance sales teams, emphasizing the importance of understanding the evolving marketplace and adapting sales strategies accordingly. It offers practical advice on recruitment, coaching, and leveraging technology to enhance sales effectiveness and drive revenue growth.
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Unlock Behavior, Unleash Profits
Developing Leadership Behavior That Drives Profitability in Your Organization
Leslie Wilk Braksick
The book provides insights and strategies for leaders to shape organizational behavior that directly impacts profitability. It emphasizes the importance of consistent leadership practices in fostering a culture of accountability, engagement, and continuous improvement to drive financial success.
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Stickier Marketing
How to Win Customers in a Digital Age
Grant Leboff
The book provides insights into the evolving landscape of digital marketing, emphasizing the importance of creating engaging content and building relationships to retain customer attention in a cluttered online environment. It offers strategies for businesses to adapt their marketing approaches to be more interactive and customer-centric, leveraging social media and other digital platforms to foster loyalty and drive long-term success.
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You Don't Have to Do It Alone
How to Involve Others to Get Things Done
Richard H. Axelrod|Emily M. Axelrod|Julie Beedon|Robert W. Jacobs
The book provides a guide on how to effectively engage and collaborate with others to accomplish tasks and projects. It offers practical strategies and tools for involving teammates, stakeholders, and communities in the decision-making process, ensuring shared ownership and more successful outcomes.
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The Diversity Code
Unlock the Secrets to Making Differences Work in the Real World
Michelle T. Johnson
The book provides insights and practical strategies for managing and benefiting from diversity in the workplace. It emphasizes the importance of understanding and embracing differences among employees to foster an inclusive environment and drive organizational success.
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The Unstoppable Organization
Empower Your People, Engage Your Customers, and Grow Your Revenue
Shawn Casemore
The book provides strategies for business leaders to empower their employees and engage with customers effectively, aiming to drive organizational growth and revenue. It emphasizes the importance of collaboration, innovation, and customer-centric approaches in creating a resilient and dynamic business environment.
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Practice Made Perfect
The Discipline of Business Management for Financial Advisers
Mark C. Tibergien|Rebecca Pomering
The book provides financial advisers with comprehensive guidance on business management, covering topics such as strategic planning, human resources, and operations. It offers practical advice and tools to help advisers build more efficient, profitable, and client-centered practices.
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Multicultural Intelligence
Eight Make-or-Break Rules for Marketing to Race, Ethnicity, and Sexual Orientation
David R. Morse
The book provides a comprehensive guide on how to effectively market to diverse groups by understanding cultural nuances and avoiding stereotypes. It outlines eight crucial rules for engaging with various racial, ethnic, and sexual orientation groups, emphasizing the importance of authenticity and respect in multicultural marketing strategies.
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Super Service
Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised: SEVEN KEYS 2E
Jeff Gee|Val Gee
The book provides a guide to delivering exceptional customer service by outlining seven essential principles, such as understanding customer needs, responding promptly, and maintaining a positive attitude. It offers practical advice and strategies for service professionals to consistently offer top-notch service, even under challenging circumstances or with difficult customers.
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Healing the Wounds
Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations
David M. Noer
The book provides an in-depth analysis of the psychological and emotional impact of layoffs on both employees and organizations, offering strategies for healing and rebuilding trust. It emphasizes the need for compassionate management practices and presents a framework for revitalizing downsized companies by addressing the trauma of job loss and fostering a culture of resilience and engagement.
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