Getting to Yes
Negotiating Agreement Without Giving In
Summary:
The book presents a step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. It introduces the principle of "principled negotiation," which focuses on interests instead of positions, emphasizes mutual gains, and advocates for objective criteria to resolve conflicts.
Key points:
1. Separate People from Problem: Don't personalize negotiations. Focus on the issue, not the individuals involved.
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