Summary:
The book provides a framework for self-reflection and inner negotiation, encouraging readers to understand and overcome their own obstacles and biases to improve their negotiation skills with others. It emphasizes the importance of self-awareness, emotional intelligence, and empathy as foundational tools for achieving successful outcomes in both personal and professional conflicts.
Key points:
1. Know Yourself: Reflect on your emotions and biases to negotiate with a clear understanding of your own needs and worth.
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