Return to previous page

Getting Past No

Negotiating in Difficult Situations
Summary:

The book provides strategies for overcoming obstacles in negotiations, focusing on collaborative techniques to break through resistance and reach mutually beneficial agreements. It emphasizes understanding the other party's perspective, controlling emotions, and creatively exploring options to resolve conflicts.

Key points:

1. "Go to the Balcony": This means taking a mental step back to view the situation objectively, aiding in rational decision-making.

Books similar to "Getting Past No":