Thanks for the Feedback
The Science and Art of Receiving Feedback Well
Summary:
The book delves into the psychological underpinnings of why receiving feedback can be challenging and provides practical strategies for managing and learning from feedback effectively. It categorizes feedback into three types—appreciation, coaching, and evaluation—and offers insights on how to navigate and leverage each for personal and professional growth.
Key points:
1. Feedback Types: Appreciation (thanks), coaching (improvement tips), and evaluation (performance status). Knowing these aids in processing and responding to feedback.
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